Are you passionate about the performing arts? Mendocino Theatre Company is seeking a reliable and enthusiastic individual to join us as a second Box Office Associate. As a staff-level position, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our box office. If you have a flair for organization, excellent communication skills, good computer skills and a love for the theatre, we want to hear from you!
Hiring Now
Position: Part-Time Box Office Associate
Hours: maximum 13 hours per week
Box Office Hours: Thursday, Friday – 1:00 – 7:30
Sunday – 11:00 – 2:00
Compensation: $16 per hour
Job Responsibilities
- Ticket Sales: Assist patrons in person and over the phone or Email, providing a warm and friendly experience while efficiently processing ticket sales for our productions.
- Customer Service: Interact with patrons, addressing inquiries, resolving ticketing issues, and providing information about performances and the theatre.
- Data Management: Maintain accurate records of ticket sales, customer information, subscriptions, and donations, ensuring data integrity and confidentiality.
- Cash Handling: Handle cash, checks, credit card and check transactions, and reconcile daily sales reports with accuracy and attention to detail.
- Administrative Support: Assist with general administrative duties, including filing, organizing, and distributing materials as needed.
Requirements:
- Excellent customer service skills with a friendly and professional demeanor.
- Strong organizational skills and attention to detail to handle ticket sales and database management efficiently.
- Effective communication skills, both verbal and writing, to interact with patrons, staff, and artists.
- Ability to maintain composure in a sometimes fast-paced, environment.
- Proficiency in basic computer skills, including familiarity with ticketing systems and databases (training will be provided).
- Flexibility in working evenings and weekends, based on the theatre’s production schedule.
- Previous experience in customer service, retail, or hospitality is a plus, but not required.
At Mendocino Theatre Company, we are dedicated to creating an inclusive and vibrant cultural experience for our community. Join our team and become a part of the exciting world of live theatre!
We look forward to hearing from you!
How To Apply
Click the link or scan code below to access an employment application or email to: director@mendocinotheatre.org and we will send you one.
https://form.jotform.com/240386017147151
Applications will be accepted until the position is filled. Only shortlisted candidates will be contacted for an interview.
Mendocino Theatre Company
45200 Little Lake Street
PO Box 800
Mendocino, CA 95460
Phone: (707) 937-2718 (Business Office) or 707 937-4477 (Box Office)
Caroline Bonfield, Box Office Manager
Elizabeth Craven, Producing Director
Website: www.mendocinotheatre.org
At Mendocino Theatre Company (MTC), we are committed to fostering a diverse, inclusive, and supportive work environment where all employees can thrive and contribute to our success. (MTC) is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity and inclusion are essential to our success as a company. MTC is dedicated to creating a workplace that welcomes and supports individuals of all backgrounds and perspectives. All employment decisions at Mendocino Theatre Company are based on merit, qualifications, and business needs.
